Privacy Policy

Last updated: October 2025

1. Who we are

This website is operated by Holly Forge Farming (“we”, “our”, “us”).

We are based in Yorkshire, United Kingdom, and specialise in agricultural machinery sales and related rural services.

If you have any questions about how we handle your data, you can contact us at:

📧 sales@hollybankforge.co.uk

📞 01757 247146

2. What personal data we collect

We collect and process the following information when you contact us or use our website:

Your name, email address, and phone number (when you complete our contact form or email us directly).

Details about your enquiry, such as machinery you’re interested in or services requested.

Technical data such as your IP address, browser type, and pages visited (collected automatically through cookies or analytics tools).

3. How we use your data

We use your information to:

Respond to your enquiries or quote requests.

Process sales, deliveries, or after-sales support.

Improve our website, products, and services.

Comply with legal and regulatory obligations (for example, record keeping for business transactions).

We do not sell or rent your information to anyone.

4. Lawful basis for processing

We process your personal data under the following lawful bases:

Contract: when we need your information to provide a quote, sale, or service.

Legitimate interests: to operate and grow our business responsibly.

Legal obligation: where record keeping is required for tax or regulatory purposes.

5. How we store and protect your data

We store your data securely using password-protected systems and trusted cloud providers.

We retain enquiry data for up to two years unless you request deletion sooner.

Transaction or invoicing records are kept for at least six years as required by law.

6. Sharing your data

We may share limited information with:

Payment processors or delivery companies (to complete your order).

Professional advisers such as accountants or IT support.

Regulatory bodies if legally required.

All partners are required to keep your data safe and use it only for its intended purpose.

7. Your rights

Under UK data protection law, you have the right to:

Access the data we hold about you.

Request correction or deletion of your data.

Object to processing or request data portability.

Withdraw consent (where processing is based on consent).

To exercise these rights, contact sales@hollybankforge.co.uk. We will respond within 30 days.

8. Cookies and analytics

Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors use our site.

You can adjust your browser settings to refuse cookies, though some parts of the website may not work correctly if you do.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date shown at the top.